Managers are expected to provide ongoing leadership to their teams, which is becoming more and more challenging for many reasons. There are now four generations in the workforce, the labour market has high levels of mobility, customers are becoming more demanding and cost-conscious. Technology and competition are changing regularly. In this environment of ongoing and […]
Managers need to improve their questioning, listening, reflecting and communication skills, and reduce their directing/demanding communication skills. Learning how to build a coaching connection with every communication has been demonstrated to improve communication outcomes every time. By improving their questioning and listening skills, managers will find that they don’t know everything about everything, reflecting the
Good Quality Communicators Read More »
Of course it does! The stronger your foundations are, the more sustainable your building. Business is similar. Having strong foundations of processes and systems is fundamental to building a strong business. Each business needs to ask the following questions: Do we review your processes regularly to ensure that there is no unnecessary duplication, rework or waste? Do
Does Your Building Have a Foundation? Read More »
Visual pollution, information overload, alternative facts. The sheer volume of information (and mis-information) that we are exposed to throughout the day is unprecedented. We are connected 24/7 to work. It’s not unusual to have a portion of your workforce working remotely or “on the road”. While we may be permanently connected with technology we are
The 5 Conversations Every Business Should Be Having in the Workplace Read More »