#1 HR Consulting & Recruitment Agency

It takes time to find the right employees. And for most busy business owners- time is one thing you don’t have spare.

Tweak HR understands what it takes to find the right people, with the right skills and experience that your business needs. We offer affordable recruitment services for all industries and all positions- from entry level to Executive and Board roles.

Our services include:

• Job Ad Listings
• Maternity Leave, Long Service Leave and Contract Recruitment
• Candidate Sourcing and Shortlisting
• Interviews and Selection Panels
• Personality and Skills Assessments including DiSC Profiling
• Executive & Board Placements
• Induction

EMPLOYMENT DOCUMENTATION

Ensure that you start your new employee with the correct paperwork and documentation. Tweak HR develops the following HR documents and Employment Forms for your business:

• Interview Guides
• Position Descriptions (Job Descriptions)
• Letters of Offer and Employment Contracts
• Induction Forms
• Workplace Policies and Procedures
• Performance Review and Performance Management Forms
• Termination and Separation Documents
• Employment Checklists

If you want your business to be strong, successful and profitable, you need to have an objective understanding of the health of your business. Tweak HR can measure the pulse of your business to help you gain a clear understanding of what is working well and areas to improve.

BUSINESS HEALTH CHECK
Not sure how your business is doing? The Business Health Check provides you with an overview as to how your business is doing in relation to 6 key areas including Strategy, Finance, Marketing / Customer, Processes / Systems / Internal Business, People, and Corporate Social Responsibility.

STAR WORKPLACE
The STAR Workplace Program has been used with over 10,000 employees and their employers to identify organisations that are committed to creating an engaged and productive workplace. The program is far superior to traditional employee satisfaction surveys. The STAR benchmarking tools identify what really drives your business. The four components that are evaluated include Strategy Fulfilment, Team Satisfaction, Actions & Processes to Retain Employees, Results of Company Performance.

CAREER MONITOR
There are many motivations for an individual to monitor their career. Am I on track with expectations?Is my environment helping me to succeed? Am I at my best to build my future? Am I maximizing what I know and what I can do? After all there is no better career building activity than to do a great job today. The Career Monitor program is not just for employees. Employers gain a powerful insight into the stability of their employees by identifying those at risk of leaving and those that are ideal for future development.

DiSC PROFILING
Tweak HR uses DiSC profiles for individual and team assessments to help participants gain insight into their own behaviour and a better understanding of others. Your business can use the Everything DiSC suite of tools to build more effective relationships, one relationship at a time, and improve the quality of the workplace. Specific programs include Workplace Profiles, Management Profiles, Sales Profiles and Leadership Profiles.e.

EXECUTIVE & HR ASSESSMENT TOOLS
These tools help managers and business owners objectively assess the core skills required for Executive and HR roles. The assessments provide a clear development plan to ensure that key people within your business have the skills and capabilities required to drive your business strategy.

In business, we often look to successful sporting teams for inspiration. Many of us can remember that premiership winning season or the powerhouse sporting dynasty that was built on consecutive successes. We celebrate the horse trainers and quote the great sporting coaches from around the world.

In small businesses, the Owners and Managers fulfill this role for their employees. But who does the Owner turn to when they need support, encouragement, direction or someone to hold them accountable in achieving their own goals?

You need a Coach but it is a decision you must make carefully. Anyone can call themselves a Coach- but not everyone has the skills, experience and proven past performance to make a positive impact on your business.

Tweak HR has coached businesses in the Darling Downs region since 2009. As a member of HR Coach, the largest business and HR coaching network in Australia, Tweak HR has access to the latest research and coaching tools to support your business.

BUSINESS IMPROVEMENT
Most businesses have at least one area that needs additional focus and improvement. But only the very best businesses take action to improve. Tweak HR provides focused business coaching to support you with:

• Customer Service and Sales Training
• Policies, Procedures and Internal Systems
• Employment Contracts and Employee Relations
• HR Systems and Software
• Employee Recruitment and Retention
• Performance Management and Reviews
• Business Planning & Business Strategy
• Succession Planning

EMOTIONAL INTELLIGENCE

Tweak HR uses the Genos Model of Emotional Intelligence (EI) which is proven to enhance business performance by transforming the lives of people in the workplace. Emotional Intelligence defines how effectively people perceive, express, reason with and manage emotions with themselves and others. Our workplace specific assessments measure how often a person demonstrates emotionally intelligent workplace behaviours aligned to these seven skills. We then tailor a coaching program to strengthen these skills in individuals and businesses.

GETTING OUT OF THE DOG HOUSE
Using a fun, workshop style format to involve the entire team the Getting Out of the Doghouse program helps businesses and individuals identify and then overcome the obstacles that are blocking success. This program incorporates elements of DiSC profiling, STAR Workplace Benchmarking and Emotional Intelligence using the “Getting Out of the Doghouse” book as a guide.

OUTSOURCED HR
As the leading Outsourced HR Specialist for the Darling Downs region, Tweak HR can provide one-off or regular HR support to your business. We can support the development of an internal HR person or provide a full service Outsourced HR depending on your business needs. We provide a full suite of Outsourced HR services to businesses throughout the region including Warwick, Toowoomba, Ipswich and Western Brisbane locations.Emotional Intelligence ultimately underpins the development of exceptional people and relationship skills.

Tweak HR can tailor a coaching programs for any size business to meet your needs. Corinne also provides executive mentoring for HR Managers looking to development or change their career path by drawing on her own HR experience including her role as State President- Queensland Council for the Australian Human Resources Council (AHRI).

Tweak HR provides high quality, effective training solutions that are designed to align employee activities to your business goals. High performing, successful businesses have:

Motivated and satisfied employees that have the right skills and direction to do their job; and
Engaged and satisfied owners and managers that have and communicate and clear business goals.

PERFORMANCE MANAGEMENT
Managing and exiting under-performing employees is often the most difficult aspect of running a business. There are legal issues to consider as well as the impact that performance management has on the employee and the overall business. Tweak HR can help guide and support owners and manager through the performance management process. Additionally we offer a performance review program that can identify and resolve performance issues before they become critical and costly.

STRATEGIC HR PLANNING
Often called Organisational Development or Workforce Planning, a Strategic HR Plan ensures your business is prepared for the future. A Strategic HR Plan shifts your business from a reactive “putting out fires” state to giving you control over the future of your business.

BUSINESS PLANNING AND BUDGETING
Employee wages and on-costs are one of the largest expense items for a business. Tweak HR works closely with business owners to develop business plans and budgets that are practical and results driven.

SUCCESSION PLANNING
Working in rural and remote areas, we understand the challenge facing 2nd and 3rd Generation Family Businesses when planning for the future. Many business owners are counting on the sale or transition of their business to fund their retirement or future plans. Tweak HR provides you with the support you need to develop a Succession Plan to transition the business internally or to ready the business for sale. Tweak HR can provide in-house or public training workshops to suit your needs. If you are considering accredited training options, we can also help you determine the best programs for your employees, review any Government funding options and recommend high quality Registered Training Organisations.

The Everything DiSC Workplace Learning Experience

Everything DiSC Workplace® is a classroom training and personalized learning experience that can benefit every person in the organization—regardless of title or position, department or function—in building more productive and effective relationships at work. It teaches participants to understand themselves and others, while learning to appreciate different priorities, preferences, and values each individual brings to the workplace. With personalized insights and actionable strategies, participants learn how to adapt to the style of others, ultimately improving engagement, collaboration, and the overall quality of the workplace.  The Everything DiSC Workplace Profile provides participants with valuable insights that unlock engagement and inspire effective collaboration. In this personalized, 20-page profile, participants will explore the priorities that drive their behavior, learn what comes naturally and what might be challenging when interacting with others, and gain actionable strategies to strengthen their interpersonal interactions at all levels in the workplace.

The Everything DiSC Management Learning Experience

Everything DiSC® Management is a classroom training and personalized learning experience proven to increase the effectiveness of anyone in a management role. Participants deepen their understanding of themselves, their direct reports, and their own managers using the DiSC model, while learning how their management style influences their approach to decision-making, time management, and problem solving. Participants walk away with concrete strategies to help them adapt to the styles of their direct reports, enabling them to bring out the best in their people.  The Everything DiSC Management Profile offers participants insight into their strengths and challenges as managers, and how to adapt their style to meet the needs of the people they manage—making them more effective managers. In this 27-page profile, participants will:

• Discover their DiSC management style
• Explore strategies for effective directing and delegating
• Learn to create motivating environments
• Deepen their ability to develop others based on each individual’s potential
• Improve their working relationship with their own manager

The Everything DiSC Sales Learning Experience

Everything DiSC® Sales is a classroom training and personalized learning experience designed to help salespeople successfully create customer-centric interactions that improve results. Participants learn how to stretch beyond their natural Sales style to more effectively adapt to their customers’ preferences and expectations—regardless of the customer’s unique buying style. The experience is sales-specific with in-depth information, including tips, strategies, and action plans to help salespeople become more effective.  The Everything DiSC Sales Profile helps participants better understand themselves, their customers, and their relationships. In this 23-page profile, participants explore their own sales style and how their strengths and challenges influence their selling behaviors. They’ll also learn to recognize the behaviors unique to each buying style and gain strategies to adapt their sales style to meet the needs of their customers, improving their effectiveness and success.

The Everything DiSC Productive Conflict Learning Experience

Everything DiSC® Productive Conflict is a classroom training and personalized learning experience that increases self-awareness around conflict behaviors and helps participants effectively respond to the uncomfortable and unavoidable challenges of workplace conflict. Rather than focus on a step-by-step process for conflict resolution, this training program combines the personalized insights of DiSC® with the proven science of cognitive behavioral theory to help participants recognize and transform their destructive habits into more productive responses. The result is improved workplace relationships that drive results.  The Everything DiSC Productive Conflict Profile helps participants improve self-awareness around conflict behaviors. In this 22-page profile, participants will explore the destructive and productive conflict behaviors of each DiSC® style, learn how to manage their responses to conflict situations, and gain personalized communication strategies when engaging in productive conflict with colleagues.

The Everything DiSC Work of Leaders Learning Experience

Everything DiSC Work of Leaders® is a classroom training and personalized learning experience that connects unique leadership styles to real world demands. It brings together best practices from 300 experts in over 150 organizations, the important work of the most prominent scholars, and over four years of additional research and development to provide participants with an actionable path toward more effective leadership. With one unified model of leadership—Vision, Alignment, and Execution—it helps leaders understand their own leadership styles and how their tendencies influence their effectiveness in specific leadership situations.  The Everything DiSC Work of Leaders Profile provides detailed, context-specific feedback based on the Vision, Alignment, and Execution framework and the three drivers associated with each step. In this 23-page profile, participants will receive personalized strategies for:

• Crafting a Vision through exploration, boldness, and testing assumptions
• Building Alignment through clarity, dialog, and inspiration
• Championing Execution through momentum, structure, and feedback

The Everything DiSC 363 for Leaders Learning Experience

Everything DiSC 363® for Leaders combines the best of 360-degree feedback with the simplicity and power of DiSC®, plus three strategies to put into action immediately. It uses clear visuals and a conversational narrative style to interpret and explain the data, making the report easy to understand and use. Whether an emerging high potential or an experienced executive, participants incorporate critical feedback from direct reports, peers, and bosses into a development plan that is both productive and satisfying, ultimately elevating leadership effectiveness.  The Everything DiSC 363 for Leaders Profile is a 22-page report that helps participants deepen their understanding of their own leadership style based on their DiSC style. Participants learn the Eight Approaches to Effective Leadership while examining how colleagues perceive their performance against these approaches. Participants discover their greatest strengths as a leader and receive in-depth information and concrete strategies for improving three challenge areas determined by their raters.

Workplace Conflict is inevitable…but what if you could make it productive?

Harness the power of workplace conflict and transform uncomfortable encounters into stronger relationships through a Productive Conflict Workshop.

Everything DiSC® Productive Conflict helps participants improve self-awareness around conflict behaviours. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict helps participants curb destructive behaviour.

At this Productive Conflict Workshop participants will:

Explore the destructive and productive conflict behaviours of each DiSC® style
Understand how to manage their response to conflict situations; and
Discover communication strategies when engaging in productive conflict with colleagues.

Why do this Productive Conflict Workshop?

Participants will discover the reasons behind destructive responses to conflict. This valuable information can also relate to conflict in non-work settings. With strategies to curb destructive responses, participants discover how to step back and reframe productive responses to conflict situations. By increasing self-awareness around conflict behaviours, Everything DiSC® Productive Conflict helps participants effectively respond to the uncomfortable, yet unavoidable challenges of workplace conflict.